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Business Process Emails

Integrating Trackable Email with Automated Business Processes

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A whole new way of looking at email

When the capabilities of email are expanded with Tralix's Business Process module, businesses are capable of creating compelling emails while receiving robust reports. For example, an emailed invoice or transaction confirmation sent to customers may include a promotion and/or coupon, plus a customer/client survey, and a video message — all accomplished without manual intervention after initial set-up.

By employing WBL's Business Process Emails, users can take advantage of an enterprise-level, business process platform that integrates with back-end systems for sending any of the following by email:

  • Account statements (including attachments & transactional fields for
  • keeping historic values of previous transactions)
  • Alerts and Alarms
  • Authorization of transactions
  • Notification of transactions
  • Any digital documents

These emails can be triggered using web services, simple text files, virtual queues or FTP/HTTP protocols to facilitate:

  • Faster embedding of objects like surveys, comment boxes and data collection tools; and
  • Easy integration with legacy systems and other databases to offer a powerful tool in the streamlining of business processes, such as invoicing, corporate communications, and CRM activities.
  • Users can take advantage of an enterprise-level, business process platform for sending email
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